Business Posts in Facebook Groups

This article provides information regarding Business Monday Free Posts rules for South of Seoul groups. Rules are provided in Korean, English, and Russian.

IMPORTANT NOTE: Major corporations and brands do not have access to Business Monday Free Posts. Such free posts are reserved for small companies and family businesses.

About Business Monday Free Posts

South of Seoul is a business-friendly organization. Our volunteers believe that strong communities have an open, supportive relationship between businesses and customers. We believe we are all on the same side working to build our homes and lives in South Korea. We believe that we all need each other. We also believe that everyone works better together when there are clear expectations.

In order to support the South of Seoul goal of community advocacy, we have created the following “Best Practices” guidelines for businesses that participate in Business Monday Free Posts in the South of Seoul FB Groups. If you have any questions after reading the following information, please message the South of Seoul Facebook page on Facebook.

Support Local Businesses and Local Ads

IMPORTANT NOTE: Major corporations and brands do not have access to Business Monday Free Posts. Such free posts are reserved for small, privately owned family businesses.

한국말로

당신의 비즈니스를 “주인” 처럼 사우스 오브 서울에 포스팅 해주세요 사우스오브 서울은 비즈니스에 친화적입니다. 우린 비즈니스 하시는 분들과 고객들을 연결 하기위에 오픈 되어 있고, 서로를 위해 필요하다고 믿습니다. 우리의 목표를 위해 우리는 가이드라인을 만들었습니다. 사우스 오브 서울 페이스북 그룹을 위한 비즈니스 가이드라인

1. 사우스 오브 서울 앱에 자신의 비즈니스를 포스트해주세요. – 사우스오브서울 그룹에 정보가 공유되는 모든 사업체들은 사우스오브서울앱에 리스팅 되어있어야 합니다. 혹시나 도움이 필요하시면 southofseoul@gmail.com 으로 연락주세요.

2. 당시의 비즈니스 정보를 사우스오브서울에 더해주세요. – 운영시간, 전화번호 네이버지도 등등

You can find (business name) in the South of Seoul app. Leave a review and save us to your favorites list. Our business hours are (business hours) You can find us on Naver Maps using this phone number: (business phone number listed in Naver).

3. 월요일에만 비즈니스 홍보 포스팅 하기 – 좋은 비즈니스 정보를 공유 하고 벨런스를 유지하기 위해 이 룰은 꼭 지켜 주시기 바랍니다.

4. 컨탠츠를 흥미롭게 해주세요. – 항상 같은 비즈니스 포스트와 같은 사진들을 매주 올리시면 삭제 될 수 있습니다. 왜 그러냐면, 이 페이지는 모두가 공감하고 정보를 공유 할 수 있는 공간을 유지하기 위함 입니다.

5. 사람들의 질문에 답변해주세요. – 사람들에게 정보를 주고 답변을 해줌으로써 당신의 비즈니스는 더 성장할 것 입니다.

6. 사우스오브스페셜을 만들어주세요. – 사우스오브서울은 비즈니스 맴버들의 특별 할인 이나 다양한 제안은 언제든 환영합니다. 이런 포스팅은 언제든 올리셔도 괜찮습니다. 대신 마음에서 우러나오는 포스팅을 해주세요. 당신의 창의력을 발휘해주세요.

7. 이벤트를 만들고 사람들이 오도록 사람들은 초대해주세요 만약 이 가이드라인을 지켜지지 않을때는 이 그룹에서 추방 당할 수 있습니다.

(Thank you to the staff of Pink Tiger for volunteering to translate the Facebook group rules for South of Seoul)

Rules in English

South of Seoul moderates the following groups:

These are the South of Seoul Facebook groups that allow free business posting related to the topic of the group.

Business ‘Best Practice’ Guidelines for South of Seoul Facebook Groups

Defining a Business Post: A business post is any post made by the business owners, staff, family members, or affiliated people such as marketing support for the purpose of promoting a business.

1. Post Your Business in the South of Seoul App

All businesses who share information in the South of Seoul groups must be listed in the South of Seoul app. If you need help with this please message at southofseoul@gmail.com.

2. Add South of Seoul information to your posts

A version of the following text should be included in every post in the South of Seoul groups. Please 1) copy the following text, 2) insert your business information, and 3) add to your promotional posts in South of Seoul Facebook groups:

You can find (business name) in the South of Seoul app. Leave a review and save us to your favorites list. Our business hours are (business hours) You can find us on Naver Maps using this phone number: (business phone number listed in Naver).

3. Post only on Mondays

The South of Seoul community has responded very well to Business Mondays! Having businesses post once a week creates a smoother flow of information and helps the other days feel more welcoming and supportive of individual community posts.

In the past, we have seen groups ban businesses entirely, but South of Seoul sees this as a failure and not a solution. Instead, we found a way to keep us all living happily together as the communities grow. Of course, this does mean that businesses need to follow the group rules in order to maintain balance within the community.

** Businesses that do not comply with ‘best practices’ or group rules may experience one of the following moderation experiences 1) Reminder comment to post to comply with rules, 2) deletion of non-compliant posts, 3) posting restrictions, or 4) removed from the group. Once removed from the group, businesses may not re-enter.

4. Keep Your Content Interesting

If a business always shares the same posts with the same photos every single week, we will start to edit them out. Why do we do this? To save the business from itself. Our community is very active. When people see the same post for the 12th week in a row they either 1) stop caring 2) get irritated – neither are good responses for the business. We step in and try to save people from themselves.

** Businesses that do not comply with ‘best practices’ or group rules may experience one of the following moderation experiences 1) Reminder comment to post to comply with rules, 2) deletion of non-compliant posts, 3) posting restrictions, or 4) removed from the group. Once removed from the group, businesses may not re-enter.

5. Answer Community Questions

A great way to improve your customer relationships is by providing information to the community. Offer information and answers to questions unrelated to the business. Demonstrate empathy and humanity to build community.

** Businesses that do not comply with ‘best practices’ or group rules may experience one of the following moderation experiences 1) Reminder comment to post to comply with rules, 2) deletion of non-compliant posts, 3) posting restrictions, or 4) removed from the group. Once removed from the group, businesses may not re-enter.

6. Make the Community Feel Special, Offer Something

We welcome business members to offer specials and unique opportunities to community members. These can be posted any time you like. Be creative with this. Don’t bribe people with a “Food for posts” but offer something real and from the heart. We are all people who want to be cared for and seen. Members of our communities provide a lot of help to both businesses and incoming expats. Say thank you by:

  • Offering 10% off on for group members during a day you are normally slow.
  • Offer a free (cola, dessert, etc.) to the next 10 members that come by your business and spend —— won or more.
  • Invite them to a special tasting event for new menu items.
  • Post a poll about something you need to know and enter their name in a raffle.

7: Host community-building events and invite the community to come!

We allow businesses to post information for special events any day of the week. Events are huge community builders and we love them!! Keep those event posts coming.

  • Need community members to create a league of some sort? Post it.
  • Have an event coming up that socially benefits others in some way? Post it.

GENERAL RULES

Other than that we have some other recommendations and rules:

  • Keep it fun or funny
  • Keep it fresh
  • Keep it interesting
  • Keep in positive (No trying to bring anyone down)
  • Keep it community-focused

Rules for communicating with the South of Seoul team

Do not message group moderators individually.

Our volunteers are required to only answer South of Seoul questions via official South of Seoul channels. We do this to ensure information can be clear and consistently communicated within South of Seoul. Thank you for understanding our desire to be focused and professional in all our volunteer activities.

Do not harass or cause an issue for other businesses.

South of Seoul believes that we are better when we stand together. Business owners who message South of Seoul in an attempt to privately undermine the status of other businesses may – themselves – be deleted from all South of Seoul Facebook groups. This also includes talking negatively about other businesses while posting the group or harassing another business in comments.

Do not create stress or harass South of Seoul volunteers.

South of Seoul volunteers serve the community at will. We share information and create tools for our community in our free time. Any businesses that create unnecessary physical work or emotional labor for volunteers may be deleted permanently from the South of Seoul Facebook groups.

We love how involved the local businesses are in our online communities and we look forward to growing together!

South of Seoul reserves the right to update and change these guidelines at any time as the groups grow and evolve.

What happens if my business doesn’t follow the Guidelines?

Businesses that do not comply with business posting guidelines may be permanently banned from the Facebook groups and their previous content deleted.

Русская информация

Эта группа South of Seoul поддерживает бизнесы. Мы верим что сильные сообщества имеют открытые и поддерживающие отношения между бизнесами и клиентами. Мы верим что мы все на одной стороне и работаем над тем чтобы построить хорошую жизнь в Южной Корее. Мы верим что мы нуждаемся в друг друге. Мы также верим что каждый работает лучше когда мы все вместе и когда известно что мы ожидаем.

Чтобы поддержать наши цели в пропаганде сообщества, мы создали руководящие указания “Передовой Практики” для предприятий которые участвуют в Фейсбук группе South of Seoul. Если у вас возникли какие то вопросы после прочтения данной информации, пожалуйста напишите в страницу South of Seoul через Фейсбук.

контролирует следующие группы: )

Публикация вашего бизнеса в Приложении South of Seoul

1. Публикация вашего бизнеса в Приложении South of Seoul

Все бизнесы которые делятся информацией в группах South of Seoul должны быть зачислены в список приложения South of Seoul . Если вам нужна помощь с этим то пожалуйста напишите в southofseoul@gmail.com.

2. Добавьте информацию о South of Seoul в ваших постах

Версия текста внизу должна быть упомянута в каждом посте в группах South of Seoul.Пожалуйста 1)Скопируйте следующий текст 2)Добавьте информацию о вашем бизнесе и 3)добавьте в ваши рекламные посты в Фейсбук группах South of Seoul:

You can find (business name) in the South of Seoul app. Leave a review and save us to your favorites list. Our business hours are (business hours) You can find us on Naver Maps using this phone number: (business phone number listed in Naver).

3. Делайте пост только каждый Понедельник

Сообщество South of Seoul отлично работает с принципом Бизнес Понедельники! Посты только один раз в неделю создают допустимую текучку информации и помогают делать другие дни более благоприятными и приятными для постов индивидуальных людей и сообществ.

В прошлом мы видели группы заполненные бизнесами, но South of Seoul видит это как развал а не решение. Вместо этого, мы нашли способ дающий нам возможность оставаться живыми и жить счастливо вместе с подрастающими сообществами. Конечно, бизнесы должны следить за правилами групп для того чтобы быть балансированными с сообществом.

4. Keep Your Content Interesting

Если бизнес всегда будет делиться одинаковыми постами с одинаковыми фото каждую неделю, мы начнем их удалять. Почему мы это делаем? Чтобы защитить самих бизнесов. Наше сообщество очень активное. Если люди будут видеть один и тот же пост в течении 12недель подряд то они 1)уже перестанут заботится об этом 2) начнут раздражаться- обе плохо влияют на бизнес. Мы вступаем и стараемся защитить людей от самих себя.

5. Отвечайте на вопросы Сообщества

Отличный способ чтобы улучшить отношения с клиентами это предоставление информации в сообщество. Предлагайте информацию и ответы на вопросы не связанные с бизнесом. Демонстрируйте сочувствие и человечество для того чтобы построить сообщество.

6. Дайте Сообществу почувствовать себя особенным, Предлагайте что нибудь

Мы поддерживаем членов бизнеса предлагать предложения и уникальные возможности для членов сообщества. Эти предложения могут быть опубликованы в любое время. Будьте креативными с этим. Не берите взятку как “еда за пост”, предложите что-нибудь реальное и от всего сердца. Мы все люди которые хотят быть в заботе и быть увиденными. Члены нашего сообщества предоставляют очень много помощи для обоих бизнесов и клиентов. Скажите спасибо такими способами как:

  • Предложение скидки в 10% для членов группы в дни когда вы обычно не заняты
  • Предложите бесплатный напиток(колу, десерты итд.) следующим 10 посетителям и потратившим ——-вона или больше
  • Пригласите их на специальное мероприятие для пробы вашего нового меню
  • Опубликуйте опрос о том о чем вы должны узнать и введите их имя в розыгрыше

These types of business posts can be shared any day of the week! ( Эти виды постов могут быть опубликованы в любой день недели.)

7. Проводите мероприятия для создания сообществ и пригласите сообщество прийти!

We allow businesses to post information for special events any day of the week. Events are huge community builders and we love them!! Keep those event posts coming.

  • Need community members to create a league of some sort? Post it.
  • Have an event coming up? Post it.
  • Looking for talent? Post it.

Главные правила

Other than that we have some other recommendations and rules: Кроме этих у нас есть некоторые другие рекомендации и правила:

  • Делайте посты веселыми
  • Делайте свежие посты
  • Делайте интересные посты
  • No trying to bring anyone down
  • Делайте позитивные посты
  • Делайте посты сфокусированными на сообщество

Правила общения с командой South of Seoul

Не пишите создателям группы индивидуально.

Our volunteers are required to only answer South of Seoul questions via official South of Seoul channels. We do this to ensure information can be clear and consistently communicated within South of Seoul. Thank you for understanding our desire to be focused and professional in all our volunteer activities.

Не беспокойте другие бизнесы и не создавайте проблемы для них.

South of Seoul believes that we are better when we stand together. Business owners who message South of Seoul in an attempt to privately undermine the status of other businesses may – themselves – be deleted from all South of Seoul Facebook groups. This also includes talking negatively about other businesses while posting the group or harassing another business in comments.

Не создавайте стресс или беспокойство для волонтеров South of Seoul.

South of Seoul volunteers serve the community at will. We share information and create tools for our community in our free time. Any businesses that create unnecessary physical work or emotional labor for volunteers may be deleted permanently from the South of Seoul Facebook groups.

We love how involved the local businesses are in our online communities and we look forward to growing together!

South of Seoul reserves the right to update and change these guidelines at any time as the groups grow and evolve. South of Seoul имеет право изменять обновлять эти правила в любое время в связи с ростом группы.

Что будет если бизнес не будет следовать правилам?

Бизнесы которые не следуют правилам публикации будут удалены из группы навсегда и также будут удалены все их прежние посты.

South of Seoul имеет право изменять обновлять эти правила в любое время в связи с ростом группы.

(Thank you to the staff of Red Onion Restaurant for volunteering to translate the Facebook group rules for South of Seoul)

Do you have additional questions?

If you need help understanding how to best use the Business Monday Free Posts you can message the South of Seoul Facebook page. Volunteers work as a team to help businesses better connect with the community and work within community guidelines.